Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1. Website access
It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
1.2 Use of website
This website may be used for your own private purposes and in accordance with these terms and conditions. You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
1.3 Website uptime
All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
- (a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
- (b) you do not misrepresent your relationship with this website; and
- (c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
By linking to this website in breach of clause 1.4 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date. All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion. We do not accept liability for any loss or damage that you suffer as a result of using this website.
All prices are quoted in pounds Sterling.
2.2 Order additions
If you wish to add more parts to your order, simply place another order before we ship the earlier order. We will combine your orders and refund any extra postage & packaging payment(s).
2.3 Colour variance
Please be aware that LEGO part colour density can vary significantly from one part to another, especially with white and yellow parts. This is entirely due to LEGO's manufacturing / dying process and is out with our control. Whilst we always endeavour to select parts with consistent colour density, noticeable variance within a single batch is sometimes unavoidable.
2.4 Missing parts
Missing or incorrect parts should be reported within 3 working days of receipt of your order.
2.5 Missing orders
If your order still hasn't arrived after 14 days (UK) or 21 days (Airmail), please contact us so we can investigate.
Under the Distance Selling Regulations, You have the right to cancel your order with us at any time before the expiry of 14 working days from the day after the date of delivery of the products, provided that the products are returned unopened, in their original packaging. You will receive a full refund of the purchase price plus the original delivery charge, but you must bear the cost of return postage. If you decline to accept delivery of your order, you will receive a refund of the purchase price minus the original delivery charge, upon our receipt of the returned order.
3.1 Delivery to UK
Please allow around 2-4 business days (Monday to Friday excluding public holidays) for delivery.
3.2 Delivery to Europe
Please allow 7-14 business days (Monday to Friday excluding public holidays) for delivery.
3.3 Delivery Worldwide
Please allow 10-21 business days (Monday to Friday excluding public holidays) for delivery.
In the unlikely event that we can't resolve an issue with your order and you require third party assistance, please visit the online dispute resolution website for further information.